Dr. Carla LLC Participant Legal Agreement

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE PURCHASING, ACCESSING OR USING OUR PROGRAMS, PRODUCTS OR SERVICES. IT CONTAINS IMPORTANT INFORMATION, INCLUDING LIABILITY AND WARRANTY LIMITATIONS, WHICH MUST BE UNDERSTOOD AND AGREED TO BY YOU PRIOR TO THE RENDERING OF OUR SERVICES.

Parties. This Dr. Carla LLC Participant Legal Agreement (“Agreement”) is between Dr. Carla LLC, a Georgia Limited Liability Company organized by Dr. Carla Stokes, with a business address of 3645 Marketplace Blvd., Suite 130-190, Atlanta, Georgia 30344 (hereafter known as “DR CARLA LLC,” “Company,” “we,” “us”) and the undersigned client (hereafter known as “you,” “client,” “clients,” “members,” “participant,” “program participant”) WHEREAS, Client desires to purchase Dr. Carla LLC products and/or participate in Dr. Carla’s group coaching program(s) (collectively and hereinafter known as the “Program”), which may include group Q&A coaching calls, online trainings and more. In addition, Dr. Carla LLC provides online and face-to-face life coaching, business education, and consulting services.

By clicking “Agree,” entering your credit card information, or otherwise completing your purchase and enrolling, electronically, verbally, or otherwise, in the Program, you (“Client”) are entering into a legally binding agreement with Dr. Carla LLC, a Georgia Limited Liability Company. Should your program of interest require an application and such application is approved, then this Agreement automatically becomes a binding contract between you and Dr. Carla LLC and applies to your participation in the Program.

NOW, THEREFORE, the parties agree as follows: Client agrees to

• Comply with the payment option they signed up for, and authorizes Dr. Carla LLC to charge that amount to the credit card(s) on file
• Client further agrees to be bound by this non-cancelable commitment, and further agrees to
• Abide by the Program as described in the Agreement. By signing this Agreement, Client hereby acknowledges that Client has read, understands, and agrees to be bound by the terms and conditions stated herein
• Use the DrCarla.com website, as well as any of its sub-domains and related domains or shopping cart pages (collectively the “Site”), as well as to products and services purchased or utilized from the Site in accordance with the Terms of Use (https://drcarla.com/home/terms-of-use/), Privacy Policy (https://drcarla.com/home/privacy-policy/), Payment Policy, Disclaimer and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Dr. Carla LLC. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by the Terms of Use.

From time to time the Dr. Carla LLC may modify this Agreement and such modifications shall be effective upon posting, by Dr. Carla LLC on the Website at https://drcarla.com/home/participant-legal-agreement/, or via email with the subject line specifically stating “amendment to existing agreement” or any similar language denoting the terms of the Agreement are to be modified. Client agrees to be bound to any changes to this Agreement when using Dr. Carla LLC’s services after any such modification is posted, whether or not you have read them. It is therefore important that Client review the Agreement, the Client Website, and all emails generated from Dr. Carla LLC.

Description of Services.  The scope of services rendered by Dr. Carla LLC pursuant to this Agreement shall be solely limited to those contained therein and provided for on Dr. Carla LLC’s website(s) as part of the Program.

Program Changes. Carla Stokes reserves the right to change, modify, merge or cancel any program offerings and/or requirements at any time as considered necessary or desirable in accordance with demand, availability and business dictates. This includes the right to introduce or modify participation levels and change the Program content, delivery format, or schedule for any reason at her discretion or in response to requests from participants. Dr. Carla LLC reserves the right to substitute services equal to or comparable to the Program for the Client if reasonably required by the prevailing circumstances. If this becomes necessary, she will inform Client by posting the changes in the Facebook group (if included in your Program), sending an email, or making an announcement on a Program call. It is your responsibility to attend any Program calls (if included) in order to stay abreast of any changes.

No Transfer of Intellectual Property. Our Programs, Products, and Services and all the materials available through it are our property and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The content in our Programs, Products and Services is solely owned by or licensed to us, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics of our Program Materials or any other materials provided by us to you. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of this Agreement.

Dr. Carla LLC’s copyrighted and original materials shall be provided to the Client for his/her individual personal use only. You may download and/or print Program Materials for your own personal use. Client shall not be authorized to use any of Dr. Carla LLC’s intellectual property for Client’s business purposes. Client shall not be authorized to share, copy, distribute, or otherwise disseminate any materials received from Dr. Carla LLC electronically or otherwise without the prior written consent of Dr. Carla LLC. All intellectual property, including Dr. Carla LLC’s copyrighted coaching materials, shall remain the sole property of Dr. Carla LLC. No license to sell or distribute Dr. Carla LLC’s materials is granted or implied.

You may not use our Programs, Products or Services, the materials available on or through them, or this Website in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us through our prior written consent.

You will not in any way use, copy, adapt or represent any of our Programs, Products, Services or Program Materials in any way as if they are yours or created by you.

Any trademarks, taglines, and logos displayed on Program Materials are trademarks belonging to us. All trademarks reproduced in this Website, which are not the property of, or licensed to us, are acknowledged on the Website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express written consent, or permission granted herein.

For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Program, Product or Service titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by you for any reason without our express written permission.

You will not violate our intellectual property rights, including copyright and trademark rights. Downloading, printing, or otherwise using our Programs, Products, Services or Program Materials for your own training purposes in no way gives you any copyright, trademark, intellectual property or ownership rights of our Program, Product, Service or Program Materials.

No Resale of Services Permitted. Client agrees not to share, reproduce, republish, duplicate, copy, sell, trade, resell, steal or exploit any portion of Dr. Carla LLC’s or other Program participant’s Program Materials, products, services, or programs, use of the Program, or access to the Program, including handouts for publication or compilation into your own products, programs, services or program materials for your own personal use or business/commercial use or in any way that earns you money. This Agreement is not transferrable or assignable without the Dr. Carla LLC’s prior written consent.

You may not engage in improper and/or unauthorized use of our Program Materials or any other information related to our Programs, Products or Services. Unless otherwise explicitly authorized in these Terms of Use, improper and/or unauthorized use includes but is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium (including by email or other electronic means) for commercial use, to any other person in a way that earns them money, any Program Materials or any other information accessed or purchased through our Programs, Products or Services or any other communications provided by us to you promoting or relating to the Programs, Products or Services.

You understand and agree that engaging in the prohibited use or the improper and/or unauthorized use of our Programs, Products or Services or Program Materials as set forth in these Terms of Use is considered theft and stealing and we retain the right to prosecute theft to the full extent of the law. You agree and understand that prohibited use, improper and/or unauthorized use may give rise to a civil claim for damages and/or be a criminal offense.

Confidentiality and Nondisclosure. The communications, coaching sessions and calls between Carla Stokes and a client are confidential. In order to provide you with the highest quality of service, Carla Stokes reserves the right to discuss and receive coaching on certain topics anonymously and hypothetically with other professionals for said purpose. You recognize that it is possible that you may learn about Dr. Carla LLC’s future plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information. In order to honor and protect Dr. Carla LLC’s intellectual property and proprietary coaching and business methods, you likewise agree not to disclose or communicate any information about Dr. Carla LLC’s practice, materials, or methods to any third parties. You also agree NOT to give any teleconference bridge numbers, webinar access codes, or website/online community usernames and/or passwords to anyone unless explicitly approved by Carla Stokes in writing.

By signing this Agreement or completing your purchase, you agree (1) not to infringe any other Program participant’s or Dr. Carla LLC’s copyright, patent, trademark, trade secret or other intellectual property rights, (2) that any information shared by Program participants or any representative of Dr. Carla LLC is confidential and proprietary and belongs solely and exclusively to the participant who disclosed or Dr. Carla LLC, (3) you agree not to disclose such information to any other person or use it in any manner other than in discussion with other Program participants during any group Program sessions, calls or communications in the Facebook group or member’s area.

You acknowledge that Dr. Carla LLC and Program participants may have unintentionally created ideas and concepts that may have familiarities and similarities to your business, program(s) or intellectual property, and that you will not be entitled to any compensation or right to negotiate with Dr. Carla LLC because of these familiarities, similarities, or coincidences.

Further, by signing this Agreement or completing your purchase, you agree that if you violate or display any likelihood of violating any of your agreements contained in this paragraph Dr. Carla LLC and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

Exceptions for Disclosure. Exceptions where Carla Stokes may make a disclosure include 1) If you share information that gives Carla Stokes reasonable cause to believe there are threats of serious harm to you or others. 2) If Carla Stokes’ records are subpoenaed or other law requires disclosure. 3) Some means of communication, such as wireless telephones, e-mail, online communities, and video conferencing may be not secure from eavesdropping, so if you agree to their use you are indicating your agreement to utilize a communication medium that may not be confidential. 4) to prevent you from committing a criminal or fraudulent act or to mitigate or rectify such conduct. 5) to secure legal advice about Dr. Carla LLC and Carla Stokes’ compliance with this agreement.

Nature of Relationship. Coaching is for people who are basically well adjusted, emotionally healthy, effectively functioning, and wanting to make changes in their lives or more intentionally focus on a challenge or objective. You understand that the coaching relationship is not psychotherapy, psychological counseling, or any type of therapy; nor is it a substitute for these services. If you feel the need for professional counseling or therapy, it is your responsibility to seek a licensed professional who can provide these services. It is the responsibility of the client, if currently in therapy or otherwise under the care of a mental health professional, to consult with the mental health care provider regarding the advisability of working with a life coach and to make such person aware of your decision to proceed with the coaching relationship. Dr. Carla LLC is not responsible for any decisions made by Client as a result of the coaching and any consequences thereof.

No Substitute for Medical Treatment. While life coaching can make significant differences in people’s lives, life coaching is not medical treatment or psychological therapy or analysis of any kind, and does not claim to be medical treatment or therapy or analysis of any kind. Life coaching does not involve treatment of any kind. Dr. Carla Stokes is not a medical doctor, psychologist or therapist. Client agrees to be mindful of his/her own wellbeing during the Program and seek medical treatment (including, but not limited to psychotherapy), if needed. You acknowledge and agree that you are fully responsible for your own physical, mental and emotional well being during Program, and are fully responsible for any and all actions, choices and decisions made as a result of the Program.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN THE EVENT CARLA STOKES OR DR. CARLA LLC REPRESENTATIVES BELIEVE YOU MAY HARM YOURSELF OR OTHERS, OR BECOME AWARE OF CHILD AND/OR ELDER ABUSE OR NEGLECT, DR. CARLA LLC MAY TAKE ANY AND ALL ACTIONS COMPANY DEEMS NECESSARY OR APPROPRIATE UNDER THE CIRCUMSTANCES INCLUDING, WITHOUT LIMITATION, CONTACTING POLICE AUTHORITIES OR FAMILY MEMBERS, AND DR. CARLA LLC WILL NOT BE LIABLE TO PARTICIPANT OR ANY THIRD PARTIES FOR TAKING SUCH ACTION TO PROTECT PARTICIPANT OR OTHERS. NOTWITHSTANDING THE FOREGOING, CARLA STOKES AND DR. CARLA LLC HAVE NO DUTY TO PARTICIPANT OR ANY THIRD PARTIES AND WILL NOT BE LIABLE TO PARTICIPANT OR ANY THIRD PARTIES FOR CARLA STOKES’ OR DR. CARLA LLC REPRESENTATIVES’ FAILURE TO TAKE ANY SUCH ACTION TO PROTECT PARTICIPANT OR THIRD PARTIES.

Limitations on Linking and Framing. You may establish a hypertext link to our Website or Content so long as the link does not state or imply any sponsorship, endorsement by, or ownership by in our Website or Content and does not state or imply that we are have sponsored, endorsed or have ownership rights in your website. However, you may not frame or inline link our Content without our written permission.

Q&A Policy. “Group Coaching Calls” are live phone calls or video discussions held by Carla Stokes (or another Dr. Carla LLC coach) wherein she provides group coaching services by answering questions from the audience. There is no guarantee that Carla Stokes will answer any or all of your individual questions on these Group Coaching Calls or at in-person live events at any time.

Dr. Carla LLC’s private Facebook page(s) is a place for members to share ideas and celebrations and obtain business advice including, without limitation, responses to brief questions from you and other members of the community. Notwithstanding the foregoing, Dr. Carla LLC does not guarantee that any or all of your questions or any or all of the questions raised by other members will be answered by Dr. Carla LLC timely or at all. Your right to participate in Dr. Carla LLC’s private Facebook page is strictly subject to, and contingent upon, you adhering to any and all rules established by Dr. Carla LLC and/or Facebook related to participating in Dr. Carla LLC’s private Facebook page.

Program Use and Consent. Accessing our Programs, Products or Services, in any manner, whether automated or otherwise, constitutes use of the Program, Products and Services, and the Website, and your agreement to be bound by this Agreement.

Technology Disclaimer. We try to ensure that our Program, Product and Service availability is uninterrupted and that our content and communications including our Website(s), member’s areas, private Facebook group page(s), e-mail communications, videos, audio recordings, webinars, recorded webinars, teleseminars, recorded teleseminars, emails, downloadable Mp3 audio files, downloadable PDF printed transcripts, downloadable PDF handouts/slides, handouts, ebooks, as applicable, or any other materials provided by us to you (collectively “Program Materials”) will be will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or the introduction of new services, although, of course, we will try to limit the frequency and duration of any suspension or restriction. To the fullest extent permitted by law, we will be not be liable to you for damages or refunds, or for any other recourse, should our Programs, Products, Services or Program Materials become unavailable or access to the them becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Programs, Products, Services or Program Materials inaccessible to you.

Errors and Omissions. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and Program Materials in connection with our Programs, Products or Services for any particular purpose.

Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, we cannot be held responsible or accountable for the accuracy of our content. You acknowledge that such information and Program Materials may contain inaccuracies or errors and we are not liable for any such inaccuracies or errors to the fullest extent permitted by law.

Additionally, we are not responsible for the views, opinions, or accuracy of facts provided by external resources referenced in our Programs, Products or Services or in any of our courses, classes, or materials. We assume no responsibility for errors or omissions in the Program, Product or Service you are using, or in documents referenced by or linked to the Program, Product or Service.

Security. When you apply for, enroll in, purchase or use our Programs, Products or Services, we may seek and collect personal data and information including but not limited to your name, e-mail address, phone number, billing information, job title, employment information, medical information, financial information, demographic information, preferences, interests, or other personally-identifying information (“Confidential Information”).

By providing such Confidential Information to us, you grant us permission to use and store such Confidential Information. We, in turn, will use our best efforts to keep your Confidential Information safe, secure and confidential. We take precautions to protect such Confidential Information. When you submit Confidential Information via the Program, Product or Service, we take measures to protect the security of your Confidential Information both online and offline.

However, due to the nature of the Internet, we cannot completely ensure or warrant the security of your Confidential Information or of any other data or information transmitted to us or through our services; therefore submitting Confidential Information, data or other information is done at your own risk.

We have security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.

Passwords. To use certain features of our Programs, Products and Services, you may be issued a group username and password or a unique individual username and password, which you will receive through your registration and/or purchase process.

You may be able to change the username and/or password of your choosing. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account.

This log-in name, password, and the on-line Program materials provided to you by Dr. Carla LLC (through the Website or otherwise) are for your exclusive use as a Participant (along with Dr. Carla LLC’s other participant’s). You are not permitted to share your username and/or password with anyone. Sharing of your log-in name, password, and/or the on-line Program materials with one (1) or more third parties is a material breach of this Agreement. In the event you share with third parties your log-in name, password, or the on-line Program materials, Dr. Carla LLC has the right to, and will, immediately terminate this Agreement “for cause” (i.e. for breach of the terms of this Agreement), and your access to, and use of, the on-line Program, Product or Service, Website and/or private Facebook group. In such event you will not be entitled to a refund of all or any portion of the fee paid for the Program or any other fee(s) paid by Participant to Dr. Carla LLC at any time.

It is your responsibility to protect your own password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk.

You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you log out from your account at the end of each session.

By using our Programs, Products and Services, you agree to enter true and accurate information as part of the registration, purchase process and otherwise. If you enter a false email address, Social Security Number or credit card number, we have the right to immediately inactivate your account.

We will use our best efforts to keep your password(s) and personal information private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

Questionnaires. Client gives permission to participate in questionnaires related DR. CARLA LLC programs and activities to assist with program evaluation and marketing.

Testimonials and Promotional Material. If you are satisfied with Dr. Carla’s programs, products or services and would like to share your experience, we would greatly appreciate a written, audio or video testimonial endorsement of Dr. Carla’s services for use in promotional materials.

By signing this agreement, you agree and acknowledge that the Company may at any time reproduce and/or disseminate any testimonial describing or otherwise referencing, either directly or indirectly, your experience in the Program, including any specific results experienced by you over the course of your participation in the Program. The Client agrees and acknowledges that this includes any written statements and/or images captured or otherwise recorded over the course of the Program. Further, you certify that any statements or testimonials that you make shall be accurate and truthful. Additionally, you irrevocably and permanently grant, assign, and convey to the Company the right to use, broadcast, distribute, and exhibit in any form now or later developed, including publications for promotion on the website and social media sites, your name, likeness, image, photograph, voice, and video as related to and in conjunction with your attendance of any Program event and/or participation in the Program. Your irrevocably and permanently waive any right to royalties or other compensation arising from or related to the use of your testimonial(s).

Coaching Certification Hours. You agree to allow Dr. Carla to document any coaching hours provided to you towards coaching certification if she chooses.

Authorization of Payment. By completing the Application, signing below, clicking “I agree,”/”Complete Purchase,” submitting your deposit or providing your credit card information, you authorize Dr. Carla LLC to charge your credit card (or any other credit card submitted to Dr. Carla LLC in the future) as payment for programs, products or services rendered without any additional authorization, for which you will receive an electronic receipt. 

Should you be provided with a payment link instead, you are required to manually make your payment in full by the enrollment deadline or payment date due or your Program, Product or Service will be put on hold until payment is made. Due to deadlines and restrictions on the quantity and availability of certain services, it is not guaranteed that your spot in the Program or any bonuses will still be available when you make your payment.

Client has independently evaluated its ability to pay the fee for coaching programs, sessions or packages, in light of Client’s financial position and circumstances, and verifies that it is able to pay the fee and will not be unduly burdened by payment of the fee.

Client’s acceptance of this agreement comprises Client’s authorization for all charges set forth in this Agreement on the dates set forth in invoice or Payment Plan. Upon execution of this Agreement, all payments towards the Fee shall be collectable and non-refundable on the dates set forth in the invoice or Payment Plan.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information

We hereby require all purchasers of Dr. Carla LLC’s products and services to be over 18. You agree to abide by any such restrictions, and not to help anyone avoid these restrictions. If you are purchasing any of the products, programs or services of Dr. Carla LLC, you represent that you are at least 18 years of age.

No downgrades are permitted after you enroll in the Program. In other words, you are locked into the level that you selected if multiple participation levels and pricing options are available.

Refund Policy. You agree to pay in full for all coaching sessions and programs provided by Dr. Carla LLC. You understand that you are entering into a binding contract with Dr. Carla LLC and you are responsible for full payment of Program fees in their entirety for the entire course of the Program (the “Commitment Period”), regardless of whether you actually attend or complete the coaching sessions or Program, and regardless of whether your select a lump sum or a payment plan. You agree that all sales are final after you have made a payment and no refunds, payment reversals, chargebacks, downgrades or cancellations are permitted for any reason after you have submitted your payment and you are legally and financially responsible for the full investment of the program.

You acknowledge that because of the extensive time, preparation and effort that goes into creating and/or providing our Programs, Products and Services, we do not offer refunds for any portion of your payment for any of our Programs, Products, and Services. By using and/or purchasing any of our Programs, Products and Services, you understand and agree that all sales are final and no refunds will be provided for any reason whatsoever, regardless of whether you have chosen a lump sum payment or multiple payment plan.

You understand and agree that if you commit to a payment plan for this Program, if you opt to discontinue coaching for any reason after your initial payment prior to the end date of the commitment period that you agreed to when you enrolled in the program, you are obligated to pay or continue paying any outstanding balance(s) for the entire Program you enrolled in, even if you do not commence this Program or do not attend the sessions. To further clarify, no refunds will be issued and all scheduled payments must be paid on a timely basis whether you complete the Program or not.

Sales and Promotions. As we hold a number of special offers at various times, we must adhere to our policy that products and program prices, sales, special discounts, free trials, and the like are valid only for the dates and deadlines upon which they are offered, so they are not valid on previous or future purchases. Also any promotion, coupon or discount codes must be used at the time of purchase, at the checkout page in our shopping cart, and they are not valid on previous or future purchases. Fees are subject to change without notice at any time and Dr. Carla LLC reserves the right to offer any portion of the Program as a bonus or free offer to new participants. Client is not entitled to receive any refunds if the Program or content is offered on sale or at a lower price at a future date; Therefore, no adjustments will be made on previously purchased Programs, products or services. We don’t make exceptions to this policy as it would not be fair practice to do so.

Delinquent Payment Policy and Late Fees. You agree that all scheduled payments must be paid on a timely basis whether you complete the program or decide to discontinue. All payments are due, in full on the due dates set forth when you enrolled in the Program. Payments that are received after our online shopping cart closes for the day at 6pm EST are considered late. Payment plan due dates cannot be postponed to a future date after you enroll in the Program. Partial payments are not permitted and your entire payment must be charged to one card. In other words, you may not split your payments across more than one credit card if you are enrolled in the payment plan No exceptions.

You understand that you will be charged a 10% late fee for all balances that are not received or unable to be processed in full by 6pm EST on the agreed upon payment due date. Email notifications of payments not received by the due date will be delivered with instructions on how to bring your account current.

You understand that if paying by payment plan, you fail to make a complete and full payment, you may become ineligible for this payment plan and may be fully responsible for the balance due immediately, at Dr. Carla LLC’s option.

In the event that payment is not received by the date due, we reserve the right to suspend or terminate your access to all Program Benefits and Program Materials, including the Program website(s) and Facebook Group immediately.

You understand that if your payment is not received in full no later than 6pm EST on the due date, you will forfeit your bonuses and the Program, Product or Services will not continue until your payment is brought current. Your access will be reinstated if payment is made in full prior to the next monthly payment due date or when there is no longer an outstanding balance. If your account has been suspended or you have an outstanding balance, all future payments for any products, programs or services will be applied to your outstanding balance until it is paid in full.

In the event that Client is in arrears of payment or otherwise in default of this Agreement, all payments due here under shall be immediately due and payable. Dr. Carla LLC shall be allowed to immediately collect all sums from Client and terminate providing further services to Client.

Bonuses. In addition to meeting the deadlines and specific criteria for any bonuses, including graduation gifts outlined for the Program you enrolled in, Client must make all payments on time in order to be eligible to receive access to bonuses. If your account becomes delinquent or suspended for any reason, you will forfeit and lose access to all bonuses and your eligibility for bonuses not yet delivered or redeemed will be revoked immediately and permanently without notice. No exceptions. In the event that Client is in arrears of payments to Dr. Carla LLC, Client shall forfeit all bonuses, including any private coaching calls and be suspended from using any of Dr. Carla LLC’s services, including but not limited to, Facebook Group(s), online member’s areas(s), live calls and live events.

Credit Card Updates. It is up to you to keep your credit card on file current and ensure that funds are available in your account each month in full before your next payment is due. You agree to update your payment method immediately if your card is canceled, replaced or if your billing address or any of the credit card information has changed. After you complete your purchase, you may change or update your credit card by clicking on the “Change Payment Method” link in your receipt or visiting http://shop.drcarla.com/purchases.

Please email support[at]drcarla[dot]com if you need to update your back-up credit card on file or home address so we can make the updates manually.

If we have reasonable grounds to suspect that the information provided is untrue, inaccurate, or incomplete, we have the right to suspend or terminate the Program services and refuse any and all current or future use of the Program (or any portion thereof).

Collections and Multiple Suspensions. If (a) the client has a past due balance and has not contacted the support team (support[at]aheartforgirls[dot]com) to bring the account current; (b) requests for payment receive no response; (c) accounts remain overdue for a period of 90 days; (d) accounts are delinquent or reach suspension for the third time; or (e) Dr. Carla LLC terminates your participation in the Program, Dr. Carla LLC shall be allowed to immediately terminate the payment plan and collect the entire balance owed for the Program from client.

In the event that your payment plan is terminated, you will have 7 days to pay any and all remaining payments or balances that are owed to us. In addition, the entire account will be turned over to collections and we reserve the right to terminate your access to Dr. Carla LLC Programs, Products or Services immediately and permanently.

If your account is delinquent or reaches suspension more than once or you have violated this Payment Policy while you were enrolled in Dr. Carla’s programs, you will be unable to purchase any future programs, products or services without prior approval from Dr. Carla LLC.

If you are approved for enrollment in future programs or you wish to purchase products or services in the future, your outstanding balance must be paid in full and you will not be eligible for any payment plan options as these are reserved for select clients who have demonstrated their ability to make timely payments.

Chargebacks and Payment Security. To the extent that Client provides Dr. Carla LLC with credit card(s) information for payment on Client’s account, Dr. Carla LLC shall be authorized to charge Client’s credit card(s) for any unpaid charges on the dates set forth herein. If client uses a multiple-payment plan to make payments to Dr. Carla LLC, Dr. Carla LLC shall be authorized to make all charges at the time they are due and not require separate authorization in order to do so.

Since we have a clear and explicit refund policy in this Agreement that you have agreed to prior to completing the purchase of any of our Programs, Products, or Services, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company. In the event that a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback. Client is responsible for any fees associated with recouping payment on chargebacks and any collection fees associated therewith.

Affiliates. Certain sections of the Site may allow you to purchase many different types of products and services online that are provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on the Site or on a site linked to by the Site, the information obtained during your visit to that merchant’s online store or site, and the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by both the merchant and us. A merchant may have privacy and data collection practices that are different from ours.

We have no responsibility or liability for these independent policies. In addition, when you purchase products or services on or through the Site, you may be subject to additional terms and conditions that specifically apply to your purchase or use of such products or services. For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly. You release us and our affiliates from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase or use of any products or services made available by third parties through the Site.

Your participation, correspondence or business dealings with any third party found on or through our Site, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You agree that Dr. Carla LLC shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

Scheduled Private Coaching Appointments. If your Program includes private coaching or you were selected to receive a bonus coaching session, sessions are subject to Carla Stokes’ availability. Sessions are conducted via phone, Skype or Google Hangout. In order to schedule your session, you must select the date and time within 7 days of receipt of a list of available times provided by the coach. Due to limited availability, once the session date and time is scheduled, you may not re-schedule your session. In the event you do not make your selection with 7 days, you have waived your right to this live private coaching session.

All sessions begin and end at scheduled times. If you do not arrive at Dr. Carla Stokes’ office (for pre-authorized in-person session) or call-in within 10 minutes of your scheduled time, your appointment will be canceled. If you are late for an appointment, the coaching session will end at the previously arranged time, without a discount of the fees or refunds, unless both Dr. Carla Stokes and you agreed upon arrangements before the beginning time of the session. Due to limited availability, if you received a private coaching session as part of your group coaching Program, you must use your session on the date(s) and time(s) allocated by Dr. Carla or you will forfeit your session. Carla Stokes reserves the right to assign your session to another coach at her discretion if she is unable to deliver your private session for any reason.

Termination of Services. Although coaching is a comprehensive process, you may voluntarily terminate at any point. Coaching services are billed in full before starting the coaching program unless payment arrangements are made and are not subject to refund of outstanding sessions if you choose not to continue participating. Private coaching sessions, group programs and products are non-transferable.

Ethics, social justice, public health, intersectionality, diversity, equity, inclusion, evidence-based comprehensive sexuality education for youth, and the philosophy of “do no harm” have been an important part of Carla Stokes’ work for decades. Human rights, including women’s / girls’ rights are not up for debate in Dr. Carla LLC’s programs. Company will not help you create anything that is in conflict with Carla Stokes’ work or has the potential to be harmful to others – especially girls, women, youth, people of color, LGBTQI+ youth, or marginalized communities.

You agree that Dr. Carla LLC may, at its sole discretion, terminate this Agreement, and limit, suspend, or refuse or terminate your participation in the Program without refund or forgiveness of remaining monthly payments if you violate this Agreement, become disruptive or difficult to work with, if you fail to follow the Program guidelines, cause annoyance to other members of the Program(s), of use any of the Program Material or content in any way that is illegal, offensive, abusive, indecent, harmful, defamatory, discriminatory, racist, sexist, misogynistic, homophobic/transphobic, non-supportive of LGBTQIA+ rights, antisemitic,  obscene or menacing,  defamatory, threatening, invasive or privacy, in breach of confidence, or otherwise injurious to third parties or if you impair the participation of Carla Stokes.

In the event of termination by either of us, you will have 24 hours to pay any and all remaining payments or balances that are owed to us.

Upon termination by either of us, we reserve the right to immediately refuse or terminate your access to any aspect of our Programs, Products, Services and/or our Program Materials, including but not limited to our Website, private forum, e-mail communications, Facebook groups, live webinars or conference calls, or any other method of communications related to our Programs, Products, Services or Program Materials at any time without notice and in our sole discretion.

All of the terms of this Terms of Use, including but not limited to all copyright, trademark, and intellectual property rights, disclaimers, limitations of liability, release of claims, and our Refund Policy will still apply now and in the future, even after termination by you or us.

Use of Course Materials. Client consents to recordings being made of courses and the Program, with or without other participants. Dr. Carla LLC reserves the right to use, at its sole discretion, course materials, videos and audio recordings of courses, and materials submitted by Client in the context of the course(s) and the Program for future lecture, teaching, and marketing materials, and further other goods/services provided by Dr. Carla LLC, without limitation and without compensation to the Client. Client consents to its name, voice, and likeness being used by Dr. Carla LLC for future lecture, teaching, and marketing materials, and further other goods/services provided by Company, without compensation to the Client.

By participating in our Programs, Products or Services, you further release to Carla Stokes and DR. CARLA LLC representatives the use of any testimonials, quotations, photographs, or audio/video recordings that may be made that may contain you, your voice and/or your likeness taken at DR. CARLA LLC -affiliated meetings or events for as long as they deem necessary. You understand that the photographs, video/audio recordings and/or any other materials submitted by you to us in connection with your participation in our Program, Product or Services can be used at our sole discretion in our Program, Product or Services in our current or future Programs, Products or Services, and/or our marketing or promotional efforts. You understand that any photographs and video/audio recordings may be published on web sites and/or printed educational and/or marketing materials published by Carla Stokes and DR. CARLA LLC representatives and that no payment will be made to you at any time, now or at any time in the future for the use of any such photographs, video/audio recordings or other materials.

Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify by name, email address, or screen name, as we deem appropriate. You acknowledge that we have the right but not the obligation to use and display any postings or contributions of any kind and that we may elect to cease the use and display of any such materials (or any portion thereof), at any time, for any reason whatsoever.

Participant hereby grants to Dr. Carla LLC (and to its licensees, assignees, and other successors-in-interest) all rights of every kind and character whatsoever in perpetuity in and to Participant’s performance, appearance, name sobriquet, photograph, likeness, caricature, signature, and/or voice and the results and proceeds thereof (the “Performance”) in connection with the Program and otherwise, and Participant hereby authorizes Dr. Carla LLC to photograph and record (on film, tape, or otherwise), the Performance; to edit same at its discretion and to include it with the performance of others and with sound effects, special effects and music; to incorporate same into the future program materials or other materials or not; to use and to license others to use such recordings and photographs in any manner or media whatsoever, including without limitation unrestricted use for purposes of publicity, advertising and sales promotion; and to use my name, likeness, voice, biographic or other information concerning Participant in connection with the Program, commercial tie-ups, merchandising, and for any other purpose. I further acknowledge that Dr. Carla LLC owns all rights to the results and proceeds of Participants participation in connection herewith.

Assignment. Neither party shall assign this Agreement without the written consent of the other.

Disclaimer. Dr. Carla Stokes and Program instructors are not qualified to provide legal, tax, accounting, financial or psychological advice, and the information provided to you by the Program instructors is not intended as such. You should refer all legal, tax, accounting, financial and mental health related inquires to appropriately qualified professionals.

Cancellation. Dr. Carla LLC reserves the right to cancel or reschedule any live workshop or event 30 days prior to the first day of the workshop or event. In the unlikely event of any unforeseen circumstance beyond our control, such as but not limited to, a medical emergency, Dr. Carla LLC has the right to substitute the workshop leader with someone of similar expertise or credentials. If such a change is necessary, you will be notified as soon as possible. In the case of cancellation, refunds will not be provided. Events are scheduled when Carla Stokes’ schedule permits and Dr. Carla LLC is under no obligation to accommodate you if you are not available to attend a workshop or event on the scheduled date.

Force Majeure. Carla Stokes shall not be liable for failure to perform any of her obligations under this Agreement during any period in which she cannot perform due to matters beyond her control, including, but not limited to, illness, pandemic, emergency, strike, fire, flood, or other natural disaster, civil disturbances, orders of domestic or foreign courts or tribunals, governmental actions, equipment and technical failures, electrical power failures, war embargo, or riot, provided that Dr. Carla LLC notifies the Client of such delay. The terms of this Clause shall not exempt, but merely suspend, Carla Stokes from her duty to perform the obligations under this Agreement, until as soon as practicable after a force majeure condition ceases to exist. In the event of an unavoidable cancellation due to an Act of God, illness, or other intervening circumstance, no program refunds will be issued. Live calls or existing registrations for live events will be honored when the event is rescheduled. Under no circumstances will Dr. Carla LLC be liable for any additional damages, including non-refundable airline tickets or travel arrangements.

Client is fully responsible for her own travel, lodging, transportation, accommodation arrangements, and other expenses for any in-person or live events. This includes, but is not limited to valid travel documents, visa arrangements, flight and transportation to the event. If traveling internationally, Dr. Carla LLC highly recommends purchasing travel insurance and refundable tickets. Dr. Carla LLC is not liable for any consequences due to travel and lodging arrangements.

Notices. All notices required or permitted under this Agreement shall be in writing and shall be deemed delivered when delivered in person or deposited in the United States mail, postage prepaid, registered, or certified mail, return receipt requested at the address first set forth above. Facsimile or electronic signatures shall be deemed equivalent to original signatures for the purposes of this Agreement.

Waiver. The waiver or failure of Dr. Carla LLC to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder.

Severability. If any of the provisions contained in this Agreement, or any part of them, is hereafter construed to be invalid or unenforceable, the same shall not affect the remainder of such provision or any other provision contained herein, which shall be given full effect regardless of the invalid provision or part thereof.

Dispute Resolution. We hope that we could work out any differences that may arise amicably through e-mail correspondence. However, any controversy or claim arising out of or relating to this agreement, or the breach of this agreement, shall be settled by arbitration in the state of Georgia, Fulton County, United States of America pursuant to the rules of the American Arbitration Association, which will occur by an arbitrator mutually agreed upon by you and Dr. Carla LLC. Prior to arbitration, you must submit your complaint to Dr. Carla LLC by e-mail at support[at]drcarla.com and include all of your reasons for dissatisfaction with your Program.

By signing this Agreement or purchasing our Programs, Products or services you are agreeing to a modification of the statute of limitations such that any arbitration must be commenced within 30 days of the date of the act, omission, or other conduct complained of as submitted by you in e-mail, or shall otherwise be forfeited forever.

Both parties will assume the up front arbitration fees and costs incurred by the arbitration process. Both parties warrant that the non-prevailing party found in violation of this agreement, will be fully responsible for reimbursing the prevailing party for any collection fees and all legal fees, including any costs, expenses, and reasonable attorney’s fees that may be incurred by the prevailing party in order to enforce the provisions of this agreement. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction.

Non-Disparagement. In the event that a dispute arises between the Parties, the Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth in this Agreement. In the event of a dispute between the Parties, the parties agree that they neither will engage in any conduct or communications, public or private, designed to disparage the other.

Disclaimer of Guarantee. You accept and agree that you are 100% responsible for your progress and results from your participation in the Program. You accept and agree that you are the one vital element to the Program’s success and that Dr. Carla LLC cannot control your participation.

We offer no representations, warranties or guarantees verbally or in writing that you will get any results or earn any money using any of our ideas, tools, models, strategies or recommendations. You alone are responsible for your actions and results in life and business, which are dependent on personal factors including your background, skill, knowledge, ability, motivation, dedication, business savvy, network and financial situation, to name a few. Because these factors differ according to individuals, the results experienced by each person may vary significantly and we cannot and do not guarantee your success, income level, or ability to earn revenue. Any statements outlined on our websites, programs, content and offerings are simply our opinion and thus are not guarantees or promises of actual performance.

You commit to accepting assignments/exercises/sessions presented by Dr. Carla LLC and, to the extent that assignments/exercises/sessions require group participation, participating fully for the benefit of all members. If client is unwilling/unable to participate in exercises/assignments/sessions, the contract is terminable at Dr. Carla LLC’s option without recourse or refund of any kind.

Dr. Carla LLC makes no representations or guarantees verbally or in writing regarding performance of this Agreement other than those specifically enumerated herein. You accept that, because of the nature of Dr. Carla LLC’s services and extent of your participation in Dr. Carla LLC’s exercise(s)/recommendation(s), the results experienced by clients significantly vary. You accept responsibility for such variance. Dr. Carla LLC and its affiliates disclaim the implied warranties of titles, merchantability, and fitness for a particular purpose.

Acknowledgement, Assumption of Risk and Release and Waiver of Liability:

By signing this Agreement or clicking “I agree” on the https://drcarla.com.simplero.com Website, you are confirming your understanding of and agreeing to the foregoing and you are also acknowledging and agreeing to the following:

(a)The Program is only an educational and/or business consulting service being provided. You accept any and all risks, foreseeable or unforeseeable, arising from these transaction(s)

(b) to the extent not prohibited by law, you hereby fully release, waive and discharge on behalf of yourself and covenant, not to sue Dr. Carla Stokes, Dr. Carla LLC, and other agencies, schools, or organizations for or with which coaching activities are held or their respective employees, volunteers, directors, officers, managers, agents and representatives (the “Released Parties”) for and from any and all liability, claims, demands, actions, and causes of actions whatsoever for any loss, claim, damage, injury, illness, attorney’s fees or harm of any kind or nature to you arising out of any and all activities associated with your participation in the Program or as a result of it

(c) I hereby release and hold harmless from suit DR. CARLA LLC and its officers, mangers, directors, volunteers, agents, shareholders, trustees, affiliates, representatives or successors, and other agencies, schools, or organizations for or with which all meetings and events are held from any liability or damages arising from travel or transportation to and from all functions or planned activities and for any property damage, personal injury or loss, even death, arising from any trips or activities. This release applies to any simple or gross negligent act or omission of DR. CARLA LLC and its officers, directors, volunteers, agents, shareholders, trustees, affiliates, representatives or successors

(d) you waive and release any claims arising or resulting from Dr. Carla Stokes’ questions, suggestions, and advice and from actions, choices, and decisions made by you

(e) you hereby agree to assume all risks that may be associated with or may result from your individual and collective participation in the Program and

(f) you have the right to sign this Agreement and Release, and you are signing it as a matter of your own free will.

You agree that Dr. Carla LLC will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Dr. Carla LLC services or enrollment in the Program. You agree that use of Dr. Carla LLC’s services and enrollment in this Program is at your own risk.

Regardless of the previous paragraphs, if Dr. Carla LLC is found to be liable, Dr. Carla LLC’s liability to you or to any third party is limited to the lesser of the total fees you paid to Dr. Carla LLC in the one month prior to the action giving rise to the liability or an amount not greater than $1,000. You agree that no other actions or financial awards of consequential damages, or any other type of damages, may be granted to you.

All claims against Dr. Carla LLC must be lodged with the entity having jurisdiction within 30 days of the date of the act, omission, or other conduct complained of as submitted by you in e-mail, or shall otherwise be forfeited forever.

Controlling Agreement. In the event of any conflict between the provisions contained in this Contract and any marketing materials used by Dr. Carla LLC, Dr. Carla LLC’s representatives, or employees, the provisions in this Agreement shall be controlling.

Nature of Agreement. This Agreement shall, in all respects, be governed by the laws of the State of Georgia, United States of America, without respect to conflict of laws. Both parties represent and warrant that they each have the authority to enter into this Agreement and they warrant and represent that doing so does not and will not infringe upon the rights of any third party. This Agreement constitutes the entire Agreement between the parties. Each party agrees that this Agreement is the complete and exclusive statement of the parties regarding the specific subject matter hereof and supersedes and merges all prior proposals, understandings and agreements, oral or written, between the parties relating to the subject matter hereof.

Modification, amendment, supplement to, or waiver of this Agreement shall be binding upon the parties unless made in writing.

Survivability. The ownership, non-circumvention, non-disparagement, proprietary rights, and confidentiality provisions, and any provisions relating to payment of sums owed set forth in this Agreement, and any other provisions that by their sense and context the parties intend to have survive, shall survive the termination of this Agreement for any reason.

Authority. You represent and warranty by signing this Agreement that you have the authority to enter into the same personally and on behalf of your company listed below, if any. In signing this Coaching Agreement, I hereby acknowledge that I have carefully read this entire document, that I understand the nature of the Program and agree to comply with its terms, and that I have signed it knowingly and voluntarily. The signature on this agreement indicates full compliance with the requests, terms and promises stated above.

Other Terms. Upon execution of This Agreement by signature or clicking “I agree” on the https://drcarla.com.simplero.com Website, the Parties agree that any individual, firm Company, associates, corporations, joint ventures, partnerships, divisions, subsidiaries, employees, Companies, heirs, assigns, designees or consultants of which the signee is a, authorized representative of a Company, officer, heir, successor, assign or designee is bound by the terms of THIS AGREEMENT.

A facsimile, electronic, or e-mailed executed copy of this Agreement, with a written or electronic signature, shall constitute a legal and binding instrument with the same effect as an originally signed copy.

AGREED TO AND ACCEPTED

By submitting your payment and enrolling in the Program, you hereby acknowledge that you have carefully read the entire Dr. Carla LLC Participant Legal Agreement; that you understand and agree to comply with the terms specified by Dr. Carla LLC; that you are at least 18 years of age and fully competent to execute this Agreement; and that you have signed the agreement knowingly and voluntarily. You warrant that you have complete authority to enter into this Agreement.