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Privacy Policy

(Effective September 11, 2009)

Thank you for visiting this web site. We know that you care how your personal information is used, and we respect the privacy of our visitors. The following Privacy Policy governs the online information collection practices of Dr. Carla LLC (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using our websites (the “Site”), and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, workshop, via telephone, or through the mail).

Please read this Privacy Policy carefully before using this site or submitting any personal information. By using this web site, you accept the privacy practices contained in this Privacy Policy and agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. These privacy practices may change from time to time, but any changes will be posted. You are encouraged to review the Privacy Policy whenever you visit the web site to make sure you understand how any personal information you provide will be used.

Scope of Privacy Policy

This Privacy Policy applies to your use of all of the websites at www.drcarla.com, aheartforgirls.com, teengirluniversity.com, as well as any of its sub-domains and related domains or shopping cart pages (collectively the “Site”), as well as to products and services purchased or utilized from the Site. Unless stated otherwise, all references to the Site in this Privacy Policy include this Site. This Privacy Policy does not apply to your use of unaffiliated sites to which the Site only links.

Information We Collect

In order to serve our clients, we collect personally identifiable information, like names, addresses, phone numbers, email addresses, and sometimes credit card information when such information is voluntarily submitted by our visitors. We will only use your personal information for the following purposes: (1) to deliver the products and/or services to you that you have requested; (2) to validate your compliance with the terms and conditions; (3) for content improvement and feedback purposes; and (4) to reach you, when necessary, regarding your use of the web site or product(s).

We will NEVER share your information with unauthorized third parties unless you have given us explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive free information on products and services that may be of interest to you, including related third party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service.

By submitting your email address on this web site or in person to a Dr. Carla LLC representative at a workshop or live event, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online — for example on message boards, web logs, through email, or in chat areas — that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

We may disclose your Identifiable Information to its employees, volunteers, and contractors on a need to know basis provided that such employees, volunteers, and contractors have confidentiality obligations to Dr. Carla LLC. We may also disclose your Identifiable Information (and any information in its possession) as required by applicable law or pursuant to a subpoena, order and/or request of a court or other governmental, legislative or regulatory body. Dr. Carla LLC reserves its right to disclose your Identifiable Information if it believes, in good faith, that such disclosure is necessary to respond to an emergency situation (i.e., if you tell us that you are hurting or planning to hurt yourself or others). Lastly, Dr. Carla LLC may modify your Identifiable Information such that it is not identifiable as yours, and Dr. Carla LLC may store, analyze, manipulate, aggregate, display, disclose, distribute, retain and otherwise use such unidentifiable information without restriction.

Dr. Carla LLC’s obligations under this Privacy Policy do not apply to any information or data that:

(a) is not identifiable as yours;

(b) is or becomes entirely in the public domain (for example: comments on public posts or postings on our forums);

(c) was known to Dr. Carla LLC prior to its access to the information or data;

(d) received lawfully from a third party through no breach of any obligation of confidentiality owed to you; and/or

(e) created by Dr. Carla LLC independently of its access to or use of your Identifiable Information.

Dr. Carla LLC will have no obligation or responsibility to return or provide any unidentifiable information to you.

In addition, you agree that by submitting your email address on this web site and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR ‘310 et seq. and any applicable state and local “do not call” regulations. We retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.

How Do We Store Your Information?

Your information is stored at the list server that delivers Dr. Carla LLC newsletters and products. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive our newsletters or purchase our products, programs or services.

Third Party Actions

We do not control and are not liable for the actions of any third parties who we may promote. We pride ourselves in working with quality companies, but have no control over the actions of those third parties. While we are not liable for any of the actions of those third parties, you should feel free to give us feedback from time to time on your experiences with any third parties to whom we work with so that we may enhance our future service to all customers.

Cookies

We may use cookies to deliver content that is specific to your interests. Cookies are text files that are used by your computer’s web browser to store your preferences, and enable us to enhance your user experience with our web site.

IP Addresses

We may use your IP address to help prevent fraud, to help diagnose problems with our server, to gather broad demographic information, and to offer you products and services.

Third Party Web Sites

This web site and/or the products and/or services offered herein may direct you to web sites that are owned and/or controlled by third parties. We have no control over those third parties and are not responsible for the content or the privacy practices of those sites or companies.

Commitment to Data Security

All information collected from you is stored in a technically and physically secure environment. We use SSL encryption to protect sensitive information online, and we do everything we can to protect user information offline. Unfortunately, no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable measures to protect your information, we cannot ensure or warrant the security of the information that you transmit to us, and you do so at your own risk.

Secure Shopping

You can shop on our websites with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Dr. Carla LLC is registered with the Authorize.Net Verified Merchant Seal program.

Postal Addresses

If you supply us with your postal address on-line you may receive periodic mailings from us with information about new programs, services, products or upcoming events. If you prefer not to receive such mailings, please contact us to let us know.

 Special Notice Regarding Children Under 13

A SPECIAL NOTE TO CHILDREN UNDER 13 YEARS OF AGE YOU MUST BE 13 YEARS OF AGE OR OLDER TO REGISTER WITH OUR SITE. PLEASE DO NOT REGISTER IF YOU ARE UNDER 13 YEARS OF AGE.

We recognize the sensitivity of personally identifiable information concerning children under the age of 13 and therefore provide this special notice. Dr. Carla LLC is committed to complying with all applicable laws and regulations regarding children, including the Children’s Online Privacy Protection Act (“COPPA”). Except in limited circumstances allowed by COPPA, Dr. Carla LLC will not knowingly collect, maintain, or disclose any personally identifiable information from a child under 13 without first obtaining consent from that child’s parent or legal guardian.

If you are a parent or guardian who has discovered that your child under the age of 13 has submitted his or her personally identifiable information without your permission or consent, Dr. Carla LLC will make reasonable efforts to remove the information from its active list, at your request. To request the removal of your child’s information, please contact us via email and be sure to include in your message the same User Name and password and/or e-mail address that your child submitted.

Dr. Carla LLC encourages parents and guardians to spend time online with their children to become familiar with the types of content available on the Dr. Carla LLC Web sites and the Internet generally.

Contacting Us

If you need to contact us, you can email us or send us a letter at: 3645 Marketplace Blvd. #130-190, Atlanta GA 30344. We strive to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.

This Privacy Policy was last updated on January 25, 2015.

This Dr. Carla.com web site contains messages about health and sexuality that may not be suitable for all audiences. If you are not seeking such information or may be offended by such information, please exit this web site. This Website and its content is for educational and informational purposes only and is not a substitute for professional medical, psychological, or any other health care advice, examination, diagnosis or treatment. Consult your physician or other professional health care provider for specific medical or psychological advice, diagnosis, or treatment. Never delay in seeking or disregard any medical, psychological, or other health care advice because of information on this site. You should call 9-1-1 if you think you may have a medical or psychological emergency. Emergency Mental Health Resources.

Please review the Privacy Policy and Terms of Use before using this site. Your use of this site indicates your agreement to be bound by the Terms of Use and Disclaimer.